Digital Media Group

Digital Media Group
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Using "Previous Versions" to receover lost or corrupted files

Using "Previous Versions" is a quick and easy way to recover files that have been damaged, deleted, or otherwise rendered unusable.

properties window

From My Computer, right click on your I:\ drive or surf to the folder on the S:\ drive where the data is stored and select PROPERTIES.

The window pictured to the left will appear.

Previous version window

Click on the PREVIOUS VERSIONS tab.

Previous versions are periodic snapshot backups of everything saved in this particular folder. They are done twice daily. You can retrieve a file that you are looking for by opening the

Recovery folder open

Once you have opened the archive, you can click and drag or copy and paste the files or folders listed back to your I:\ or S:\ drive and start using them.

IF the file or folder that you are looking for DOES NOT APPEAR in the Previous version folders, you must fill out a File Restore Request form.

 

Contact Us | Feedback | Last updated on September 22, 2008